Shipping Policy

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Fast & free UK delivery

30-Day Hassle-Free Returns

1-Year Warranty

SUPPORT HOURS

Monday-Sunday, 8 AM–5 PM (EST)

Customer Service: support@iflytekglobal.ai

ABOUT US
IFLYTEK (HONG KONG) COMPANY LIMITED

Address:
UNITS 502 & 503 A LEVEL 5
CYBERPORT 3
100 CYBERPORT ROAD
HK

Certificate No:
65020928-000-07-26-6

Shipping Policy

ADDRESSES TO WHICH WE SHIP

Currently, we provide free&fast shipping to United Kingdom.

SHIPPING COST & TIME for Devices

Country/Region Shipping Method Shipping Time Costs
United Kingdom Standard Shipping 2-3 business days Free

SHIPPING COST & TIME for Accessories

Country/Region Shipping Method Shipping Time Costs
United Kingdom Standard Shipping 2-3 business days Free

It generally takes 1-2 business days to process and dispatch orders from the warehouses. While we make every effort to deliver your package within the expected timeframe. Due to uncontrollable factors, shipping times may vary by 1-2 business days. We apologize for any inconvenience caused. For assistance, please contact our customer service team. Thank you for your understanding.

RESTOCKING FEE

Order Cancellation: If your order is shipped and cannot be modified, you may reject the package and 20% of the order will be charged as a cancellation fee.

Return: Please review our return policy. If you meet the return criteria, please contact our customer service to obtain approval before initiating the return process. .

ORDER TRACKING

You also track your order here with your order number. For more shipping information, send an email to support@iflytekglobal.ai. We will get back to you in 24 hours.
If you haven't received the products, however, the logistics order shows the goods have been signed. In this situation, please contact us immediately.